Brigham Young University - Idaho

Rexburg, Idaho

Expected Graudation July 2011

Bachelor of Science in Accounting

With emphasis in Computer Information Technology

• Cumulative GPA: 3.451
• Member of Student Accounting Society
• Received multiple accounting scholarships based on academics and faculty and recommendation

Aqua Chlor, Inc.

San Antonio, Texas

Feb 2000 - Mar 2003, Jul 2005 - current

Customer Service/Accounts Receivables

• Resolved customers concerns regarding services performed and billed
• Prepared monthly invoices for 1,500 customers

Repair Department Scheduler

• Prioritized and scheduled repair technician visits
• Responsible for sustaining repair equipment inventory

IT Manager

• Collaborated with Company President regarding computer policies such as internet and e-mail usage
• Designed and analyzed reports to determine customer profitability
• Maintained company network by replacing multiple switches, and routers
• Researched and implemented new technology for company to use
• Demonstrated dependability by fixing file server over the weekend
• Trained employees on capabilities of new database program

HuaiHua College

HuaiHua, Hunan, China

Feb - Jul 2009

English Professor

• Planned weekly American English lessons
• Instructed nearly 300 students on English grammar and vocabulary
• Immersed myself and gained an appreciation for other cultures, and own

The Church of Jesus Christ of Latter-Day Saints

Everett, Washington

Apr 2003 - Apr 2005

• Managed funds for 150+ representatives such as rent, utilities, transportation, etc.
• Assisted in determining logistical placement of other representatives
• Distributed referrals to other representatives

• Proficient in Microsoft Office, including Word, Excel, PowerPoint and Access
• Type 65+ WPM
• Built and rebuilt multiple computers for self, friends and work